At Trinity Sports, we take pride in offering top-quality sports equipment and exceptional customer service. We understand that sometimes a product may not be exactly what you expected, and we’re here to make it right.

You may return or exchange any product within 7 days of receiving your order, provided the following conditions are met:

• The item is unused, unworn, and in its original packaging.
  
• All tags and accessories must be intact.
  
• The return must be accompanied by the original invoice or proof of purchase.
  

We kindly ask customers to ensure that products are handled with care before returning them, as damaged or altered items may not be eligible for a refund or exchange.

To initiate a return or exchange, please contact our customer support team via email at trinitysportshop@gmail.com or through our contact form, providing your order number and a brief explanation of the issue. Our team will guide you through the process step by step.

Important Notes:

• Shipping charges (if applicable) are non-refundable.
  
• If the product was shipped in error or is defective, we will cover the return shipping costs.
  
• For all other returns, the customer is responsible for return shipping.
  
• Refunds will be processed within 5–10 business days after we receive and inspect the returned item.
  

We are committed to ensuring you are happy with your purchase and will work with you to resolve any issues promptly.